Customer Service Assistant

  • Job Reference: JO0000004294
  • Date Posted: 15 May 2023
  • Recruiter: Ryder Reid Legal
  • Location: City of London, London
  • Salary: £23,850
  • Sector: Other Legal
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

A fantastic opportunity to join our client, a niche Law firm based in the heart of London is keen to add a Customer Service Assistant to join their team.

This role involves excellent customer service, accuracy and would be perfect for someone looking to start their career within a Law firm as they offer scope for progression.

The duties will include:

  • Answer new matter calls from potential new clients and either refer them to the appropriate department where they can receive initial advice and assistance from Legal Assistants or Solicitors, or refer them to other solicitors where we do not cover that area of law.
  • Keep clear records as directed
  • To support clients and legal staff in the process of on-boarding new clients and ensuring they have a continuous and smooth process from first contact to being taken on as a client of the firm.

If you have 2 year's experience within customer service along with a qualification in Law and would be keen to explore this opportunity, please send your CV to register your interest today!