Service Desk Analyst - Fully Remote!

  • Job Reference: JO0000005255
  • Date Posted: 13 May 2024
  • Recruiter: Ryder Reid Legal
  • Location: London
  • Salary: On Application
  • Sector: Other Legal
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Ryder Reid Legal is looking to recruit an independent and hard working Service Desk Analyst to join one of our international law firm clients on a permanent, remote working basis. Our client will be looking for the ideal candidate to become an important part of their IT support team. This role will be working a 7am - 3pm shift.

The general duties of the position will include:

  • Provide solutions to customer problems of complex nature to ensure customer satisfaction.
  • Prioritise, research, resolve and respond to requests in accordance with set standards.
  • Communicate with team members concerning work related matters.
  • Timely awareness of and impact on relevant support issues firm wide.
  • Demonstrate enthusiasm and a positive attitude.
  • Provide technical support for the firms software including Microsoft 365, Teams, Adobe, iManage, CRM Software.

For further information, please apply. Due to the high volume of applications, we are not able to respond to all enquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted at this stage. Thank you for taking the time to apply.

Ryder Reid Legal is a recruitment specialist, for almost thirty years we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for the latest vacancies. https://uk.linkedin.com/company/ryder-reid-legal