Technology Support Analyst I

  • Job Reference: JO0000003058
  • Date Posted: 12 May 2022
  • Recruiter: Ryder Reid Legal
  • Location: City of London, London
  • Salary: £40,000
  • Sector: I.T.
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

My client is a US law firm based in the City of London are currently recruiting for a Technology Support Analyst to join their team on a permanent basis. Primarily the position will cover the 12:00 - 20:00 shift but the person should be able to undertake other shifts as required. You will also be included on a weekend rota.

The Technology Support Analyst I is responsible for day-to-day support of PC hardware and software. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading personal computers and related systems. The candidate must have strong analytical skills and the ability to operate in extreme high-pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible.

The candidate should also be able to work independently when working remotely when required. The individual will also be required to assist the Global IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services on all customer requests, problems, and queries.

Please apply for immediate consideration.