This is a fantastic opportunity for an IT Service Desk Analyst to join a leading international law firm as soon as possible. This role will be on an ongoing temporary basis
Our client, a leading international law firm is looking for a IT Service Desk Analyst with at least 1 - 3 years' experience in a professional environment. The IT Service Desk Analyst will be responsible for the support of PC hardware and software. You will be able to complete new installations by using Firm standard configurations for desktops and laptops. You should have some experience with IOS setup, troubleshooting, and Voice over IP (telephone systems), as well as proficiency in remote computing. Software's you will be using will include; Microsoft, Apple, Avaya, Citrix, HEAT and HP Printers.
The successful IT Service Desk Analyst will be enthusiastic and have excellent service ethic. As you will be interacting with members of staff at all levels, including partners, confidence and professionalism is key. Due to the nature of the IT Service Desk Analyst, candidates must have the ability to work under pressure and handle the demands of the role in a professional manner and be flexible working out of hours when required. The current working hours for this position will be 11:30am-8:00pm. If you would like to be part of a great team who constantly strive to improve levels of support, please send your CV to Ryder Reid Legal to be considered for the IT Service Desk Analyst.