Temporary IT Support Analyst

  • Job Reference: 1602
  • Date Posted: 14 November 2017
  • Recruiter: Ryder Reid Legal
  • Location: London
  • Salary: On Application
  • Sector: I.T.
  • Job Type: Temporary
  • Work Hours: Full Time

Job Description

Our client is a leading international law firm with stunning offices in the City. They currently have a fantastic opportunity for a creative and forward thinking IT Helpdesk Support Analyst to service the IT requirements of lawyers, secretaries and admin staff on any aspect of IT on a temporary basis.

This is a busy and varied role which will involve but not be limited to:

  • Dealing with software queries
  • Deskside and remote 1st/2nd line support
  • Setting up users on laptops
  • Keeping inventory of all hardware
  • Setting up video conference calls
  • Troubleshooting intricate legal Word documents in all versions since v2002
  • Troubleshoot and train in relation to Microsoft 2010
  • Support Blackberry users

Previous helpdesk, 1st and 2nd line support experience with excellent problem solving skills and the ability to think outside the box is essential. Experience working in a professional services environment is essential and law firm experience is preferred. Due to the nature of the role enthusiasm and a positive and flexible attitude is a must. If you feel you meet the above requirements and are a quick learner who is comfortable working in a busy corporate environment contact Ryder Reid Legal.