User Support Specialist II

  • Job Reference: JO0000003638
  • Date Posted: 4 November 2022
  • Recruiter: Ryder Reid Legal
  • Location: City of London, London
  • Salary: On Application
  • Sector: I.T.
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

My client a US law firm based in a city location is recruiting for a User Support Specialist to join them on a permanent basis. This role will be working Monday - Friday 9:00am - 17:30pm full time in the office.

This position is responsible for helping PC users, supporting both hardware and software, as well as assisting the National IT Manager with day-to-day and ongoing projects.

You will also provide upper-level software application and computer hardware support for all users in the office. Ideally experience working in a law firm or financial institution.

Special Knowledge:

Computer networking, hardware configuration and diagnostics and software application knowledge required. Experience with local area networking preferred. Knowledge of state-of-the-art audio/visual equipment, including video conferencing, video recording camera, projector, sound system and other built-in AV equipment.

Technical Skills:

Knowledge of current firm-supported software, including Windows, Microsoft Office Suite, standard law firm applications and document management systems preferred.